30-Day Money-Back Guarantee
We're sure you'll find something you like, but if it's not quite right, don't worry. You have 30 days to send it back, no fuss. No call centres. No hassle. It's just James or me Orla here to help you personally, as we have for years.
Handmade with love
Every piece begins in our studio, where we handcraft each design with the same care we've maintained for over thirty years.
From shaping to polishing, no detail is overlooked. Each piece reflects our commitment to timeless beauty and quality.
We're sure you'll like these too!
VIEW ALLStill unsure?
Once your payment has been verified, we begin processing your order immediately.
Usually, it takes 2–3 days to process and dispatch an order.
When your order has been dispatched, you will receive an immediate confirmation email, which will contain a link to your personal tracking information so that you can stay informed about the location of your order at any time.
We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase, you can return any unused items hassle-free within 30 days of receiving them. A refund will be issued to your original payment method or you will be given store credit as soon as your items arrive at our warehouse. For more information, please visit our returns policy page.
Whether you need help with sizes, style tips, or would like to send us your greetings, we're here for you! So please don't hesitate to get in touch with us at any time via our contact form or by emailing us at info@orlaandjames.com
30-Day Recovery
Enjoy a 30-day guarantee for a return or exchange.
Fast delivery
We offer fast delivery. Order before 11 p.m. = dispatched today.
Lifetime Guarantee on Colour
We are confident that our jewellery will not lose its colour over time. In fact, we are so confident in our quality that we offer a lifetime guarantee against any colour-related issues.